1. Who We Are

LOTTEDS Jewelry ("we", "us", "our") operates this website and provides jewelry products to customers worldwide. Contact: info@lottedspro.com

2. What Data We Collect

• Identity Data: name, email address
• Order Data: billing/shipping address, purchase details
• Payment Data: processed securely via third-party providers
• Technical Data: IP address, browser type, device info
• Usage Data: browsing behavior, interaction data

3. How We Use Your Data

• To process and deliver orders
• To provide customer support
• To improve website performance and user experience
• To prevent fraud and ensure security
• To send marketing emails (only with consent)

4. Legal Basis (GDPR – EEA Users)

We process your data under the following legal bases:

• Contractual necessity (order fulfillment)
• Legitimate interests (fraud prevention, improvement)
• Consent (marketing communications)
• Legal obligations

5. Your Rights (GDPR & Global)

You have the right to:

• Access your personal data
• Request correction or deletion
• Restrict or object to processing
• Withdraw consent at any time
• Request data portability

6. California Privacy Rights (CCPA/CPRA)

If you are a California resident, you have the right to:

• Know what personal data we collect
• Request deletion of your data
• Opt-out of sale of personal data (we do not sell data)
• Non-discrimination for exercising your rights

7. Singapore, Hong Kong, Taiwan Compliance

We comply with applicable local privacy laws including Singapore PDPA, Hong Kong PDPO, and Taiwan data protection regulations by ensuring transparency, purpose limitation, and secure handling of personal data.

8. Cookies & Tracking Technologies

We use cookies and tracking technologies (such as Meta Pixel and Google Analytics) to improve user experience and marketing performance.

• Essential cookies: required for website function
• Analytics cookies: track performance
• Marketing cookies: personalize ads

You may disable cookies via your browser settings.

9. Data Sharing

We may share your data with:

• Payment providers (Stripe, PayPal)
• Logistics partners (shipping carriers)
• Marketing platforms (Meta, Google)

We do NOT sell your personal data.

10. International Data Transfers

Your data may be transferred and processed outside your country, including in the United States and other jurisdictions, with appropriate safeguards in place.

11. Data Retention

We retain personal data only as long as necessary for business and legal purposes.

12. Data Security

We use SSL encryption and industry-standard safeguards to protect your data.

13. Third-Party Links

We are not responsible for third-party privacy practices. Please review their policies separately.

14. Updates to This Policy

We may update this Privacy Policy at any time. Continued use of our services constitutes acceptance.

Contact Us

Email: info@lottedspro.com